At Aktobe regional university named after K.Zhubanov, since September 26, 2017, Student Service Center (SSC) operates, which, according to the "one-stop-shop" principle, provides students with relevant administrative, educational and consultative services. This center was created to develop information openness and transparency of the educational process, to optimize service services, to create a culture of mutual respect and create an environment that is intolerant of manifestations of corruption.
The center provides the necessary services and documentation to students, 26 types of services are provided online through the SMART ARSU mobile app. (link)
The center has a self-service corner for receiving electronic public services. Employees of the center provide advice on obtaining public services on the egov.kz portal in case of questions from students and employees.
Reception of students in SSC is carried out in the order of electronic queue.
The schedule of services is 5-10 minutes (1-30 days in some services).
Location: Main building, 1-floor.
Schedule: 8:30 - 18:00
Closed: Saturday, Sunday.